What should I do if an insurance company is calling me asking for a recorded statement?

What steps should I take if I receive a call from an insurance adjuster?
What Should I Tell the Insurance Company When They Contact Me?


Following an accident, it is customary for both your insurer and the insurer of the responsible party to request a recorded statement from you. These statements serve various purposes, such as qualifying you for PIP, obtaining your side of the story, or gathering information about your injuries. Since these statements are recorded and can be used against you in terms of liability, it is advisable not to provide a statement to any insurance company until you have an attorney who can guide you on how to proceed. Not all statements are mandatory, and if one is necessary, your attorney should be present during the call. The Law Office of Smith will support you throughout this process and determine the necessity of any statements.

Dealing with insurance adjusters can be challenging following a serious incident. Engaging the services of a knowledgeable Personal Injury lawyer can help alleviate this stress. If you do not have legal representation at the time an adjuster reaches out, there is no need to panic. If you are currently in the process of securing a lawyer, inform the adjuster that you will provide an update once you have retained legal counsel. If you choose not to retain an attorney, it is advisable to gather all the accurate information regarding your claim before initiating any negotiations with the insurance adjuster.

If you are contacted by an insurance company representative after your accident, AVOID MAKING ANY STATEMENTS until after you have consulted with a knowledgeable accident attorney.
The insurer’s objectives are to reduce their liability in an accident settlement. Any information you provide them over the phone about the incident can be utilized to argue that they are not obligated to provide the compensation you deserve.
A skilled truck accident lawyer will advise you on what you should and should not disclose to the insurance company representative, or they may handle the communication on your behalf. Adhering to their guidance is essential to safeguarding the worth of your case.

It is advisable to refrain from engaging in conversation with an insurance adjuster representing the other party involved in the legal proceedings. Despite their seemingly friendly and sympathetic approach, their primary objective is to elicit statements that could potentially reduce or altogether eliminate their insured party’s liability. If you have retained the services of an attorney, advise the insurance adjuster to direct any communication to them. In the absence of legal representation, instruct the insurance adjuster to liaise with your insurance company. The same principle applies if an attorney representing the other party reaches out to you. Keep in mind that insurance companies prioritize financial savings over your well-being and recovery. It is crucial to select a reputable law firm that prioritizes your best interests. Entrusting a knowledgeable and dependable personal injury attorney ensures comprehensive handling of your case and attainment of justice.

To protect your rights, consult with a personal injury lawyer before engaging with the adjuster. Make sure to maintain a professional demeanor in all your communication with the adjuster, and avoid accepting any form of compensation without first seeking legal advice.


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